What does it mean? What do I do about it?
Example alert from the ProTop Portal:
What does it mean?
Your last full backup of this database is more than an expected number of hours old. The most recent full backup was not run or failed.
What to do?
Investigate the missed backup. When was your last full backup due to complete? Check the database log for clues around that time. Check the backup log. Did the backup even start? Is there a space issue?
Also, check for other alerts on the ProTop Portal in the time leading up to this one.
If all else fails...
Contact us at support@wss.com or use the online chat. We'll be happy to help.