While I want to know about my alarms and pages, my boss wants to receive messages only when our PASOE instances are down.
You can set up alert responses such that they send an email or text for an alert of type "alarm" or "page" to your boss when any specific resource is down.
For example, here is a sample of alarms in orange for pasoe and apps within that were down recently:
The orange alerts (alarms) are defined in $PROTOP/etc/alert.cfg by default:
pasoeStatus char <> "200" "" "hourly" "&1 &2 &3" alarm
appStatus char <> "200" "" "hourly" "&1 &2 &3" alarm
The examples in the image above are for one resource. You can create an alert response that emails your manager and others whenever alarms for this resource and other resources at this site reach the ProTop Portal.
To do this, you log into the portal, select Alert Responses from the left menu > Add Alert Response, and fill out the form so it looks like this:
Click Submit, and whenever an alarm (like the two alerts defined above) arrives at the portal for either of these resources, an email containing the alert details will be sent to your manager and whomever else you include in the list of Email Recipients.