Advanced Alerting Configuration
      Back to home
      1. ProTop Knowledge Base
      2. Advanced Alerting Configuration

      ProTop Configuration File Hierarchy

      ProTop is configured with files found in [PROTOPDIR]/etc ending *.cfg. The files are named and applied to resources in etc/dblist.cfg in a manner varying from very specific (only one resource) to across the board (all resources).

      NOTE: Default configuration files are provided but should not be modified directly, as subsequent updates will likely overwrite them.

      If you know you need non-default behavior from a given ProTop component (check with WSS or the forum if you are unsure), copy the default configuration file and rename it according to the following convention:

      1. [cfgType].friendlyName.cfg
      2. [cfgType].serverName.group.cfg
      3. [cfgType].custId.group.cfg
      4. [cfgType].group.cfg
      5. [cfgType].ServerName.cfg
      6. [cfgType].custId.cfg
      7. [cfgType].cfg (the default file, do not change)

      ProTop looks for configuration files in the order specified above and stops when one is found. 

      The [cfgType] above is a configuration file type in $PROTOP/etc/*.cfg like alert, pt3agent, schedule, message, pt3rt, etc.  

      The "group" is arbitrary and user-defined but must match the "group" column in etc/dblist.cfg (aka "type") and the Group attribute on the resource record in the ProTop Portal. You can create whatever grouping you like, say "db", place it in the "group" column in etc/dblist.cfg for the resource of concern and in the "group" position in the configuration file name (see 2-4 above).  

      For example, if you have a generic set of alerts tuned for most databases on a given server, they might be defined in etc/alert.myServer.db.cfg. If you have a specific database that requires a variation of your generic database alerts, you will place them in etc/alert.friendlyName.cfg.  Because ProTop looks for the friendlyName file first, it will find and apply those definitions and ignore the rest. For any other database (or other resource defined in etc/dblist.cfg with a "group" of "db"), the definitions in etc/alert.myServer.db.cfg will be used.

      One exception to this rule is etc/messages.cfg. That file contains the ProTop responses to promsgs messages written to the database log file by OpenEdge. ProTop always uses the default etc/messages.cfg file then looks for etc/messages.custId.cfg and loads it if found. This allows a site to add and/or override responses to promsgs messages.