What does it mean? What do I do about it?
Example alert from the ProTop Portal:
What does it mean?
You have one or more app servers that are "stuck". This may be a bottleneck. The host/server and the app server names and other details are included in the popup when you hover over the alert in the portal.
What to do?
- Review your app server metric trends
- Study the ProTop RT Classic App Server panel (A)
- Have a look at your app server and broker logs
- Look for other related issues in your alerts feed on the ProTop Portal
If all else fails...
Contact us at support@wss.com or use the online chat. We'll be happy to help.