What does it mean? What do I do about it?
Example alert from the ProTop Portal:
What does it mean?
There are users blocked and waiting for resources held by other users. Users waiting on REC are waiting for record locks. This is probably a programming problem. Other resources indicate internal db structures.
What to do?
Investigate the cause. See Finding Code: Blocked Sessions on how to use ProTop RT to help with this research.
If all else fails...
Contact us at support@wss.com or use the online chat. We'll be happy to help.