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  2. ProTop Alerts Dashboard

Alert: zBlkDura Session blocked > 300 seconds

What does it mean? What do I do about it?

Example alert from the ProTop Portal:

What does it mean?

A session has been blocked from obtaining a required resource for more than 5 minutes.  The additional information in the bottom half of the screen tells you, among other things, who is blocked by whom.

What to do?

See Finding Code: Blocked sessions for more information.

If all else fails...

Contact us at support@wss.com or use the online chat. We'll be happy to help.