Getting Started
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      2. Getting Started

      Installation Requirements

      Find here prerequisites for installing ProTop on Linux and Windows

      Downloading ProTop

      We currently have three portals. Please download ProTop from the one nearest you. When you arrive, look for the "Download" link in the center of the page.

      UNIX/Linux Note

      Unless otherwise stated, UNIX refers to both UNIX and Linux operating systems.

      Requirements

      1. ProTop supports any operating system supported by the underlying OpenEdge version
      2. ProTop works with OpenEdge versions 9.1E and later, though support for versions before 10.2B is very limited
      3. For secure communications with the ProTop Portal, the version of OpenEdge running ProTop must support TLS 1.2 and higher.
      4. MINIMUM Disk Space Requirements - You may need additional disk space for log files, which will increase in size over time
        • UNIX Installation requires AT LEAST 5 MB of disk space
        • Windows Installation requires AT LEAST 25 MB of disk space
      5. If you wish to trend data on the free web portal, you must open port 80 or 443 outbound to the portal from which you downloaded ProTop
      6. On UNIX, an xterm-like terminal of at least 160 columns X 48 rows is recommended. Old VT100-style 80X25 emulators are supported with ProTop Core. Putty is probably the most popular free xterm emulator for Windows
      7. On Windows, the installer needs to run as Administrator as it will attempt to create a Protop Windows service
      8. You might need to configure your server security software (network filter, anti-virus, anti-malware, endpoint, application, etc) to allow ProTop to run uninterrupted. You may need to whitelist the ProTop installation folder and the ports it uses to communicate with the ProTop Portal.

      Installation Guides

      You can find detailed installation guides here:

      Need help?

      If you need help or have questions, there are multiple resources available:

      1. Our Troubleshooting Guide covers the most common issues, such as proxies and firewalls
      2. The ProTop Community is a great place to ask questions about how to use ProTop and how to interpret the data
      3. Of course, you can send us an email at any time, and we'll do our best to respond within one business day